To our valued guests:
We want to take a moment to reassure you that the wellbeing of our customers and team members has always been – and continues to be – the center of everything we do. As we navigate evolving information regarding the coronavirus, New Holland commits to engaging with the community in a safe and healthy way and continuing to live our Mission – enhancing the quality of people’s lives. Our pub and tasting room locations are still providing the remarkable guest experiences and welcoming atmosphere that you are used to.
While we have always followed or exceeded standard cleaning protocols, we are stepping up our efforts by implementing further measures:
• Asking our team members to stay home if they show any symptoms of illness, or if they have recently been exposed to anyone else that is exhibiting symptoms. We kindly ask that our customers follow the same guidelines.
• Curtailing tours of our facilities for the time being. Refunds will be given to guests that have already purchased tour tickets.
• Increased sanitizing protocols for all common areas, such as door handles, light switches, table tops, bar tops, chairs, host stands, etc…
• Increased hand-washing requirements for staff
• Restroom inspections every 30 minutes to ensure that soap dispensers are fully stocked, along with paper towels and toilet paper
• Having hand sanitizer available at our host stands and server stations
• Asking our guests to refrain from standing behind or crowding each other at the bar
• Reducing guest capacity at each property to ensure that we are able to maintain our increased cleaning and sanitizing efforts while continuing to provide an exceptional customer service experience
• Modifying our seating: having less stools at the bar and more spacing between our seated guests to allow for social distancing
While we are confident that we are providing a safe and enjoyable environment, we do understand that you may not feel comfortable dining out at this time. We welcome you to enjoy any of our menu items from the comfort of your home by ordering for to-go or delivery.
• In Holland, please call 616-510-2251
• In Grand Rapids, please call 616-345-5642
We look forward to seeing you soon!